06-08-2011 08:35 PM
I had two unread messages in my inbox on my BB when, on my computer, I moved those messages, along with several others, into a folder in my Gmail account. For some reason, those messages also disappeared from my inbox on my BB. Well, my home screen is telling me that I still have two unread messages. Nothing happens when I press "reconcile now." I've tried turning my phone off and back on. I've also given it a "hard reboot."
Any ideas on how I can make the email icon go away?
06-08-2011 09:14 PM
Hi and Welcome to the Forums!
I suggest a message search:
Good luck and let us know!
06-08-2011 10:13 PM
If any of the prior messages on your BB dont need to remain on the device, I would recommend going to the message folder, place the cursor over the date, and select menu on ur device and click delete prior. Its worked for me in the past. Good Luck!