10-17-2013 07:25 PM
I am using gmail as my email provider on my phone. I have set it up so my emails would be kept forever on my device, but they are being deleted after 30 days.
I have tried to change the settings and reset some of them, but nothing helps, I can't keep emails on my phone for over 30 days. I have seen friends using this phone with setting choices like mine who are able to keep their emails for much longer...
Any ideas ? ?
10-20-2013 07:50 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will explain why this is happening: www.blackberry.com/btsc/KB32557
Let me know if you have any more questions.
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