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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-09-2012
My Device: 9930 Bold
My Carrier: Verizon

Email Notification Is Wrong

My Blackberry 9930 Bold has Yahoo set up as my internet mail account and my company's email for the enterprise account. Recently I have been receiving the small, yellow icon indicating that I have one email message, which I can get from either email account. I do not have any messages, and I have verified this on my handheld and in my PC. I have already tried rebooting the Blackberry several times,and it doesn't correct the problem. When I do get an email, it changes the total next to the icon to "2" or whatever number, adding one to the overall total. Can you help me correct this problem? Thanks.