Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎05-12-2012
My Device: Bold 9780
My Carrier: Private

Email Reconciliation

I have a Bold 9780 and I am having trouble with Email Reconciliation. I am not using BES!


I have various email accounts up on my Blackberry, both POP & IMAP.

Now, when I delete on the Blackberry it deletes in my mailbox, but when I delete in my mailbox it is not automatically deleting on my Blackberry.


The settings are correct, i.e. Wireless Reconcile box is checked and I have set to delete on mailbox and handheld and on conflicts Mailbox Wins. Still not working!


Also, if i read a message on my Blackberry it is marked as read in my mailbox, but when I read an email from my mailbox it does not get marked as read on my Blackberry.


Blackberry to desktop works fine, but desktop to Blackberry there is a problem. When checking email on my desktop I either use Thunderbird or log in via webmail e..g hotmail, gmail etc...


Any suggestions?

Super Contributor
Posts: 395
Registered: ‎09-11-2010
My Device: BB Q10
My Carrier: vodafone UK

Re: Email Reconciliation

That's exacly how it works and there is no problem at all. Smiley Happy

Blackberry! Here, now, forever!
New Contributor
Posts: 3
Registered: ‎10-26-2012
My Device: Bold 9900
My Carrier: Base

Re: Email Reconciliation

Read up the documentation on reconcilation. Unfortunately it takes BB server 6 hours to reconcile it. Pathetic but thats how it works