Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Posts: 49
Registered: ‎11-08-2008
My Device: Bold
Accepted Solution

Email Reconciliation

I have my gmail account set up on my Bold and everything works great except a reconciliation issue I'm having.  In my email reconciliation options, for 'on conflicts',  I have 'mailbox wins' selected.  From my understanding this means that if I delete an email from my web-based gmail, it should also delete it from my Bold.  This doesn't happen though.  Conversely, when I delete emails from my Bold, they are also deleted from my web-based gmail.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Email Reconciliation


Gmail will not reconcile to your device. Yahoo can, but not Gmail.

On your email reconcile functions settings you can have:

Delete on handheld

Delete on handheld and mailbox

Mailbox wins.


Here is an article that explains how it works and what the options mean:





Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter