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Visitor
Posts: 1
Registered: ‎03-31-2009
My Device: Not Specified

Email-SMS Separation Problem - 8320 Curve

Before the upgrade I was able to have my Email and SMS in separate folders by doing the following:

 

Messages/Options/General Options/SMS and Email Inboxes: Separate

 

Since I've done the upgrade, the following is happening:

 

When I do the above option 'Separate' it makes both my folders only show EMAIL

 

When I do the option 'Combine' it shows EMAIL in the EMAIL and SMS AND EMAIL in the Messages folder

 

How can I fix it so the 'Separate' shows SMS in the Messages and EMAIL in the EMAIL?

 

Thanks.

Forums Veteran I
Posts: 2,091
Registered: ‎03-11-2009
My Device: Z30
My Carrier: Telus

Re: Email-SMS Separation Problem - 8320 Curve

when you say email, are you referring to an email icon with your email address on it from your BIS account?

if thats the case then it will have its own icon, yet it will also ALWAYS go to your MESSAGES icon as well, nothing you can do to change that, even in older software.

However if you seperate your sms from MESSAGES it will get its own icon called SMS. to check your emails seperate, use your EMAIL and your SMS icons and hide your MESSAGES icon.

New Contributor
Posts: 3
Registered: ‎11-28-2008
My Device: Not Specified

Re: Email-SMS Separation Problem - 8320 Curve

Thanks heaps for this, exactly what I was looking for!
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Forums Veteran I
Posts: 2,091
Registered: ‎03-11-2009
My Device: Z30
My Carrier: Telus

Re: Email-SMS Separation Problem - 8320 Curve

excellent, can you mark the case as resolved please?