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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎09-15-2012
My Device: 9000
My Carrier: T-Mobile

Email Set Up Help!

Hi

I have a 9000 that used to be on a work account and linked to an enterprise server.

I now want to give it to my daughter. 

I have wiped it clean, unlocked it and inserted a new SIM.  The SIM is being recognised.

When I go to into the set up wizard to connect up her hotmail address, the only option I am getting is "I want to use a work email account with a Blackberry Enterprise Server" - there is no other option available to me.

How do I get it to recognise that I no longer want to use a work enterprise server?

Thanks

Rosslynn

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Email Set Up Help!

Hi rosslynn

 

Welcome to Community

 

Have you activated BlackBerry Data Plan also know as BIS from your Carrier .

 

 

 Prince

 

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