04-16-2013 02:40 PM
I got my blackberry 9220 curved serviced due to hardware issuesas it was getting restarted again and again .
Now while i am trying to setup an email account, there is no option to setup an internet email account only option to setup enterprise email account while my BIS plans alows me to activate upto 10 email accounts.
04-16-2013 02:44 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try contact your mobile service provider for formal support....it is possible that they gave you a replacement device, in which case your carrier must get your account shifted over, and perhaps they have not completed that.