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Posts: 1
Registered: ‎10-24-2008
My Device: Not Specified
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Email Sync function greyed in Desktop Manager

Just installed Desktop Manager V4.6.0.12. The option to sync messages is greyed.  No problem syncing calendar and contacts.  How do I get it to sync my Outlook email?  Thanks in advance.
Posts: 94,784
Likes: 24,453
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email Sync function greyed in Desktop Manager

If you are on a personal BIS account (not a BES) you will not have the function to sync or reconcile messages and mail.


That function occurs wirelessly with BES.

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