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Contributor
Posts: 16
Registered: ‎12-13-2012
My Device: BOLD 9900 October 2012
My Carrier: airtel

Email account not able to setup n bbm nt wrkin

hello,

 

My BBM n Email Account setup are not working ....on clicking the email setup it keeps loading checking for updates and nothing happens.....i already went to Host routing table and register and still nothing happening....

 

BBM and email account along with 3rd party apps like BB travel, Score, wikitude, social  RSS feeds,google maps NOT working

 

While WEB browser, yout=tube..app world.. gtlk n yahoo messenger WORKING...

 

 www.blackberry.com/integratei tired the link ...its register ur device....by goin to houst routing table n register...i did dat...still the link say register again same things pops up 

 

 

Hall of Famer III
Posts: 58,141
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH505), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Email account not able to setup n bbm nt wrkin

Hello,

Given the failure of the HRT step, nothing else matters...that is a prerequisite for everything else. You need to ring up your mobile service provider as only they can look "behind the scenes" at their systems to find out why your BB is having trouble communicating with their system.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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