02-02-2014 04:43 PM - edited 02-03-2014 06:11 AM
I have recently changed phones, moved all the content from my old phone to the new one (same model) using Blackberry Desktop Software - all went fine.
Problem is that if I click the email icon I can't see all the messages - it only shows those that replies were sent to and doesnt display the email if its only one email sent i.e. not a thread.
Display style is set to Group by Subject. If I change it to Single Message I can see them all, but its annoying to use if I need to refer to the whole conversation.
I can go to View Folder and set to Inbox and then I DO see all my inbox messages, but if I close the app and open it again I'm back the beggining - I can only see an email if there are replies to it, not if its a single sent email.
How do I set the Inbox view as the view I get after opening the email app? It used to be like that on my old phone so I know it is doable - though I dont remember having to set it up. It just displayed everyting correctly.
I simply used to be the same view as on the computer. Inbox as the main view, conversation combined by the Subject, once clicked on I get all the emails in the conversation displaying one after another, clickable to open.
I loved the blackberry due the fact how easily I could handle my work email, now it became much more fiddly.
What I havent tried before posting whats above is back the blackberry content up and restore it again. I have absolutely not idea why it worked (since it should have copied the wrong settings) but it DID.
02-02-2014 10:37 PM
02-03-2014 05:49 AM - edited 02-03-2014 06:12 AM
Thanks for reply, but it doesnt help much as I'm not sure what you mean by set to conversation style. Where is that option, how do I get to it?
Either way, doesnt matter anymore as I have found my own solution. Updated in the original post in case it will be ever useful to anyone else.
02-03-2014 01:04 PM