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New Contributor
Posts: 2
Registered: ‎10-05-2010
My Device: Torch 9800
My Carrier: AT&T

Email attachments on Torch 9800

I used my Torch 9800 phone to access emails sent to my work account via BlackBerry Desktop Redirector.  I have never been able to open attachments (even on my old Bold 9700).  When I click on the attachment in the email and select open attachment, i get the following message:

 

"The attachment data is not found or is not available."

 

I can always open the attachment in Microsoft Outlook but never on the phone.

 

Help!!

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New Contributor
Posts: 3
Registered: ‎10-10-2009
My Device: Torch 9800
My Carrier: AirTel

Re: Email attachments on Torch 9800

I have puchased Forward, reply & Edit with attachment facility and I am also facing the same problem. It dislays the attachments but doesn't attach file.