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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-01-2012
My Device: Curve 9320
My Carrier: o2

Email attachments

I have a brand new BB curve 9320 and it won't download email attachments unless I perform a battery pull. I've done a security wipe, re-installed service books, totally wiped and re-installed the operating software and installed a new Sim, nothing fixes it. Any help?

Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Email attachments

Hi hanlb and welcome to the BlackBerry Support Community Forums!


Do you receive any error messages when you try to download the attachment?  What type of attachment is it, what is the size and what type of email account are you receiving it on?







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