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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-05-2011
My Device: torch 9800
My Carrier: Vodaphone

Email attachments

I have never had a problem opening email attachments on my torch until yesterday. I have rebooted and made sure all my device software is up to date and still no joy. Anyone any ideas?? Thanks

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Email attachments

did you reboot using the battery pull?
what happens exactly when you try to open an attachment?
are you able to save the file on your device?
what is the file extension?

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