08-27-2013 06:26 AM
i receive a email with a hyperlink which i'm supposed to click and it opens a new message with the subject line pre-populated.
the problem is, the hyper link is broken, so the new message window opens and the subject line is not pre-populated.
if i forward that message to someone else, they can see and click the link fine with both a Q10 or on their Outlook on PC.
I have enabled HTML emails, this doesn't seem to have worked.
why is my BB displaying broken hyperllinks? how can i fix it?
08-29-2013 08:54 AM
Sorry to hear bout your issue. Can you please tell us what model BlackBerry smartphone you are using and what version of software is on it? Also can you provide the email type you are using for this, is it a POP account Gmail, Yahoo etc...
08-30-2013 12:30 PM
Given that you are on BES, you need to seek support from your BES admins. Even if you could perhaps update to a newer OS level that might perhaps fix this issue, you still need to work with your BES admins to ensure that it all goes smoothly. Please work with them.