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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎09-30-2012
My Device: 9300
My Carrier: I wireless

Email icons on phone

At some point today my email icons/accounts disappeared off my phone and I didn't delete them. So after looking for them an not finding them I went in to my email set up and set them up again, but then my husband just experienced the same problem any idea why this is hapening?

Nena Smiley Happy
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Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Email icons on phone

Hi & welcome to the community..!

 

You may perform a hard reboot of your device to come out this issue, by battery pull while device is Powered On and re-insert it after a min.

 

If this not works, then come to home screen of device, press menu (BB Sign) > click on Open tray / maximize panel> all icon will show there > now again press menu (BB Sign) and click on Show All Icons > See whether missing icon is showing or not > if its shows in quite hidden look then select that particular icon and press menu (BB Sign) and click on unhide.

 

Hope this will help you...!!