02-26-2011 08:09 AM
Dear community, I am a1st user of the Blackberry Torch 9800. While most works fine I have a small issue..Any email read (marked open) on Outlook appears still unread on the Black beery..The other way around instead works properly. Synchronization works perfectly (deleting from each side works on the other side). Does anyone know what could be the reason? The BB is using an enterprise server and my colleagues who have other BB products do not have this inconvenience.
Hope to hear from somebody soon.
02-26-2011 11:05 AM
Hi and Welcome to the Forums!
Since this is "Enterprise" email, you need to go see your BES admins for assistance...they control, well, everything. There are separate sections of these forums dedicated to BES admins if they need further assistance.