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New Contributor
Posts: 2
Registered: ‎06-28-2013
My Device: Bold 9900
Accepted Solution

Email message indicator

Have a 9900 and despite all messages being deleted, my phone now indicates that there are 2 undeleted read messages.  For a long time it indicated there was 1 message, however after getting my phone back from Blackberry for a minor repair, initially the message indicator was correct.  However, shortly after getting the phone back, it returned to displaying 1 undeleted message.  This morning it started displaying "2".  Thanks for the help

Hall of Famer III
Posts: 58,191
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Email message indicator

Hi and Welcome to the Community!

I suggest a message search:

  • KB21879How to search for unread messages on the BlackBerry smartphone

Good luck and let us know!


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New Contributor
Posts: 2
Registered: ‎06-28-2013
My Device: Bold 9900

Re: Email message indicator

That did it, apparently somehow managed to save 2 emails.