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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎01-10-2012
My Device: Torch 9800
My Carrier: Rogers

Email not working 9800

I have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network. Anything else I can do, I so do not want to have to called rogers they suck.

 


 

Regular Contributor
Posts: 52
Registered: ‎01-06-2012
My Device: Torch 9810
My Carrier: AT&T

Re: Email not working 9800

Hello Jessica, 

 

First, try updating your device if for some reason you haven't  already. What exactly does the phone say when it won't connect to the server?

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New Contributor
Posts: 2
Registered: ‎01-10-2012
My Device: Torch 9800
My Carrier: Rogers

Re: Email not working 9800

I tried updating it nothing worked. I was on the phone with Rogers last night but after an hour and a half we were not able to fix the problem. Smiley Sad