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Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

twiggy, look at Options > Advanced > Default Services.

 

Do you see that Gmail account under Messages?



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New Contributor
Posts: 6
Registered: ‎09-30-2012
My Device: Curve 8520
My Carrier: Telkomsel

Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

It's not listed under the default settings either.

How do I do a factory reset please? Will I have to download all my apps again?
Highlighted
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

Read this RIM Knowledge Base article to reset your device to the factory settings.
KB18998 How to reset a BlackBerry smartphone to factory defaults

 

Once back up and running, enter your BlackberryID on the device.

In AppWorld > MyWorld, your paid applications will be listed in the Uninstalled tab.. install again.

 

IF you find they are not listed, there,
1. Open App World
2. Go to My World
3. Hold down the ALT key and press "RST"

or press the Menu key > Refresh.
4. If your BB locks after issuing the cache clear, perform a battery pull reboot



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 50
Registered: ‎12-14-2012
My Device: blackberry bold9000
My Carrier: Airtel

Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520

Check your Mail account set up or contact ur service provider ...i think it might help you .

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email problems- can't delete email account and receiving emails twice: Blackberry Curve 8520


intisar wrote:

Check your Mail account set up or contact ur service provider ...i think it might help you .


Yes, that was recommended with detailed instructions on how to do so, above.

Please don't resurrect old threads with repeating the same advice.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code