Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-14-2010
My Device: Bold 9700
My Carrier: ATT

Email question regarding multiple accounts

I have a BB 9700 and its setup with an exchance email account, a gmail account and an ATT account for emails.

 

Currently, all 3 emails go to the main. Is there a way to stop this from happening as its far too many mails coming into 1 location.

New Contributor
Posts: 9
Registered: ‎12-03-2009
My Device: Not Specified

Re: Email question regarding multiple accounts

The short version: no. You may be able to separate the gmail account from the others, by installing Gmail on your device, but that's about it (this isn't actually a fix, it would just be a workaround).

Highlighted
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email question regarding multiple accounts

 


psychocabbage wrote:

Currently, all 3 emails go to the main. Is there a way to stop this from happening as its far too many mails coming into 1 location.


 

Yes, on your 9700 device, open the Messages folder.

Press the Menu key > Options > Inbox Settings.

 

From there you shoudl be able to choose your accounts you want to see in your main messages folder?

Do you see that?

 

(some OS vesions do not have this setting, some do).



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎06-14-2010
My Device: Bold 9700
My Carrier: ATT

Re: Email question regarding multiple accounts

I have tried the above and I have:

General Options

Email Settings

Email Filters

Email Reconciliation

Spell Check

 

 

Under each of those I have yet to find any settings for limiting what mail shows where.

 

This is a brand new unit (got it Friday)

 

 

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Email question regarding multiple accounts

As JSanders pointed out, that feature isn't available on all OS versions. You can check check version your running by going into Options | About. Will be listed as v5.x.x.xxx

 

Since you don't have that option, the Messages icon will always show ALL emails from every account. Did you want to hide the Message icon and just leave the other icons visible?

_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.