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New Contributor
Posts: 5
Registered: ‎02-10-2012
My Device: 9360 O2
My Carrier: O2

Email sender shown as incorrect on BlackBerry 9360

Emails from a contact are showing on the Blackberry as if they are from me to me. The emails appear correctly on the web and in Outlook and I have checked the contact details.  I am bemused any suggestions?

New Contributor
Posts: 5
Registered: ‎02-10-2012
My Device: 9360 O2
My Carrier: O2

Re: Email sender shown as incorrect on BlackBerry 9360

Is there any coincidence with this happening after the upgrade to 7.1.0 Bundle 2301?

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New Contributor
Posts: 5
Registered: ‎02-10-2012
My Device: 9360 O2
My Carrier: O2

Re: Email sender shown as incorrect on BlackBerry 9360

Further research has shown this only happens to emails from my family with the same surname.  The BlackBerry contacts does not seem to be able to differentiate between us. If I delete myself from my contacts then the next family member is picked as the sender of everything.

 

This is truly weird.  Must get an iPhone 5 next time.