01-25-2011 07:19 PM
i am using Tour 9630 since a year now and i my service provider is Vodafone india. I am using blackberry internet service. But since i updated my phone to the new software update 18.104.22.1685 my blackberry internet services are not working on my phone. I have tried calling my service provider and they asked to me to change my sim card which i did and they asked me to check the setting on the phone and they all are how they are suppose to be. I have turned on and off my phone several times to reboot but still i cannot get the problem solved. I finally tried to use my sim card on another phone to check if there is nothing wrong with it , but to my surprise the services started immediately as soon as the phone started. So that means that there is something wrong with the device.
I have tried downgrading my device software that i was using earlier but it still does not work on my phone. I again updated to the latest software version 22.214.171.1245 but it is still not working.
I have called my service provider and they said that there is nothing they can do about it as the simcard is working fine on another device. PLEASE HELP ..... is this device unuseable now????