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New Contributor
Posts: 4
Registered: ‎11-08-2009
My Device: Not Specified

Re: Email set up - missing an option

I just posted a similar question on a new thread then I found this. Your suggestion to run the diagnostic test solved my problem immediately (on a Blackberry Storm 9530). After it ran, I read over the report then I looked in my setup folder and there was my "email settings" icon in my set up folder.

 

THANK YOU!!!

New Member
Posts: 2
Registered: ‎06-05-2010
My Device: Pearl 8130
My Carrier: Bell Mobility

Re: Email set up - missing an option

Hey,

 

I just got my BB Pearl 8130 and I'm also trying to set up my e-mail, and when I go to the Set up option for email - it doesnt give me the option to add, or create my own, it only asks if I want to use a work e-mail with a blackberry enterprise server. My BBM is also not working so I feel completely lost.

 

Could someone explain how to fix this in easy terms? I dont understand most techical mumbo jumbo but am good at following detailed instructions..... Smiley Happy

 

 

THANKS!

New Member
Posts: 1
Registered: ‎07-04-2010
My Device: Curve 6310
My Carrier: AT&T

Re: Email set up - missing an option


Tanzim's solution worked for me:

 

"If the Email Settings icon is missing that call your carrier to now whether they've provisioned your BIS in your number. Alternatively you can try by re-registering from Host Routing Table. To do so go to Options -> Advanced Options -> Host Routing Table."

New Member
Posts: 1
Registered: ‎08-12-2011
My Device: 8520
My Carrier: support

Re: Email set up - missing an option

i have done dat. Wat to do after dat ???? will i get any message ????
Contributor
Posts: 10
Registered: ‎12-03-2011
My Device: blackberry 8310 curve
My Carrier: Tim Italy

BIG problem

hello...the truth is that i have many problems 

1)first my blackberry is second hand

2)i dont have the email setup icon

3)when i want to fix my email setup from setup wizard gives me 2 options:work email and skip email setup

4)my blackberry messenger doesnt work

5)my provider is italy tim and i registry there and a messege came:your handhelp hass been registered with the wireless network

 please help me cause im trying a lot of days to fix this and i cant

i have blackberry 8310 curve

Thanks

Contributor
Posts: 16
Registered: ‎07-20-2011
My Device: 9900
My Carrier: roger/fido

Re: Email set up - missing an option

No

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New Contributor
Posts: 4
Registered: ‎08-22-2012
My Device: BB Curve 9320
My Carrier: Globe

Re: Email set up - missing an option

tried the "solution," still only shows activate enterprise account Smiley Sad

 

also using a curve 9320