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New Contributor
Posts: 2
Registered: ‎02-01-2013
My Device: Curve 8520
My Carrier: 0722551000
Accepted Solution

Email settings!

Hi, am having a problem with email settings, when I try to log in...it says username & password are incorrect, even when I click on "Forgot password", the new sent to me via my friend's identical phone as mine, "8520" the problem still persists!...what now?!
Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Email settings!

Hi daniehorn

 

Welcome to BlackBerry Support Forums

 

On your device have you setup your own BlackBerry ID ? Also is that a used device or a new one ? 

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New Contributor
Posts: 2
Registered: ‎02-01-2013
My Device: Curve 8520
My Carrier: 0722551000

Re: Email settings!

Thank you so very much, the problem has been resolved....apparently the BB ID was not active! 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Email settings!

Hi daniehorn

You are most welcome .. We are glad that your issue has been resolved Smiley Happy
___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.