01-06-2014 02:20 AM
Tried to get my gmail account again installed. Lost installatioon after installing latest BB software version two days ago. After acceptance of the installation; welcome you will receive your mails in 20 minutyes etc.... get after 20 minutes notification from BB (email@example.com) that I have to verify account. Have used right Gmail password.
Again it came back: need to verify again. Have done this 10 or more times. IMAP in Gmail ok. Changed password Gmail and did it again.Removed account and rebooted BB but all to no avail.
Installed Gmail account from friend on my bb without any problem.
What can I do? going on a trip tomorrow?
01-06-2014 11:34 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.