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03-13-2009 12:20 AM
I went to add an email address on my Blackberry through the Setup Wizard and then to email setup. Within email setup, there should be 2 options (according to the users manual)
1) I want to add, change, or delete an email account
2) I want to use a work email account with a Blackberry Enterprise Server
My problem is that I only have one option and it is the second one listed above. Why do I only have one and how can I get the other one back?
03-13-2009 04:21 AM
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03-14-2009 01:55 AM
Try registering the device again, go to menu, options, advanced options host routing table, press menu again and register now.
After this reset the device taking out the battery for 30 seconds.
if is not working call your carrier and ask why your pin number is not running over the Blackberry network.
08-07-2010 10:52 AM
Did any of these suggestions work for you? I am having the same problem and it is driving me nuts.
Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
08-07-2010 12:50 PM
Try going to http://nextel.blackberry.com/ and registering there. once you setup your email account (after registering). you can also click 'help' and send yourself your servicebooks.