02-01-2013 03:24 AM
hello, i have a problem with seting up my email. when i go to setup>Email accounts, it says 'checking for updates then connecting to email settings' from there it says 'your device is not registered' even though im connected to the BIS network. is it my OS which im using which is 188.8.131.525?
02-01-2013 06:54 AM
Welcome to BlackBerry Support Forums
Currently are you able to use any other BlackBerry Services like BBM ? To register your device :
When it is done go to set email setup , if problem remains then call your carrier and make sure that your BIS has been properly configured