09-14-2012 05:21 AM
As soon as I have registered my Blackberry on the BES server an acknowledgement is sent to the user . The in coming and out going mails are saved after the activation mail.
The previous mails and meeting invitations does not sync to the device.
Email options are set to sync the last 30 days mails and calendar events.
Dilip Reddy B
09-27-2012 12:10 PM
Are the user's emails in their main inbox or a sub folder in Microsoft® Outlook®? Also, does the user have a PST file on their computer or do they have an Exchange® profile configured?