10-23-2013 10:27 AM - edited 10-23-2013 10:42 AM
I have just received my first Blackberry via amazon, and connected to my carrier O2 using the sim from my previous phone (PAYG), and my ISP BT Broadband on my home wi-fi. When I try to send an email I get "No message services configured..." when I click through to the set-up wizard it leads me to a screen that says "No accounts activated", and offers to set up an enterprise account, which doesn't work. I have also tried KB00510 "options" - "device" - "advanced systems settings" - "host routing table" which gives "no entries". I've tried a reboot by removing the battery when switched on, to no avail. BT Broadband say it is nothing to do with them. I am able to connect to websites. Can you please help?
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10-23-2013 11:41 PM
10-24-2013 03:59 AM
Thanks, I can see the sense in that. I live some distance from the shops, but may be able to call in at an O2 shop tomorrow, so I'll see what they can offer, and report back.
10-31-2013 11:34 PM