03-25-2009 08:25 AM
I have recently purchased a Bold and I am sync through a BES server. All is working ok but one small issue I have is that when I read an email in Outlook and its marked as read then after I sync the device the email is still showing as unread on my device.
This is driving me nuts, any help would be much appreciated.
03-25-2009 10:25 AM
One of our users just had this issue. I was advised to do the following - if you have more than one email on your device you will need to do it for each:
When you are in the mailbox, click the trackball and mark all previous as open or read. This is the only solution I have found so far and it seems to be a reoccuring issue - you may have to do it again down the road.
03-25-2009 12:13 PM
03-27-2009 12:33 PM