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New Member
Posts: 3
Registered: ‎01-13-2009
My Device: Not Specified

Emails delete from mail folders

Read forums on the net for hours, still no luck

Runnning BES through mailstreet.com's server

Get mail in the inbox -file it under the folder I want to save it under

If I delete that message from the inbox or from the folder it was filed in, it deletes it from the both places on the device but not from Outlook

I think I have checked all the setting's that have been posted in other threads

Anybody have any ideas what to try next?

I thought bb was supposed to be tops in email service?
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Emails delete from mail folders

Sounds like you are saving them to offline folders, if you save them to personal .pst's, your blackberry does not know where they are going, and they are not going to leave your blackberry.  Also check folder redirection

 

Open email

press the menu button and then go to email settings, press the menu again and check folder redirection to see all folders you want to put into are selected.

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New Member
Posts: 3
Registered: ‎01-13-2009
My Device: Not Specified

Re: Emails delete from mail folders

just got a little more info from mailstreet, when you file a message in bb it does not make a copy therefore when you delete it from either place it dletes it totaly from the device

 

this sound right?

Highlighted
New Member
Posts: 3
Registered: ‎01-13-2009
My Device: Not Specified

Re: Emails delete from mail folders

all of the folders are highlighted in folder redirection

 

and of the folders are on the server