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New Contributor
Posts: 4
Registered: ‎10-01-2012
My Device: Bold 9000
My Carrier: Bouygues Telecom

Emails reception problem

Hello,

 

Since 1 week, I have problems with emails on my Blackberry Bold 9000 : Only somes emails become in my blackberry (aproximatively 1/5). 

I have reset my BlackBerry services annuaries, I have reboot my Balckberry, the problem is the same.

I'm in France and my mail provider is Yahoo. Is there an issue ?

 

Thanks in advance for your help !!

 

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Emails reception problem

Please try by resending service book..!!

New Contributor
Posts: 4
Registered: ‎10-01-2012
My Device: Bold 9000
My Carrier: Bouygues Telecom

Re: Emails reception problem

First, thanks for your reply !

I'm in France, so the "service books" are named "annuaire de services", and my translation " services annuaries" were not correct.

I'have already resent the service books, no success. 

Is there another solution ?

 

Thanks.

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Emails reception problem

Please delete yoru account, hard boot your blackberry and re-configure your mail account again.

New Contributor
Posts: 4
Registered: ‎10-01-2012
My Device: Bold 9000
My Carrier: Bouygues Telecom

Re: Emails reception problem

Done, but I've received 1 of the 5 test messages after...

Any other Idea, please ? It's very frustrating !!

 

Thanks a lot !

New Contributor
Posts: 4
Registered: ‎10-01-2012
My Device: Bold 9000
My Carrier: Bouygues Telecom

Re: Emails reception problem

Noot other idea ?

No problem signaled with Yahoo, for example ? My wihe has the same problem with Yahoo, but mys friends who use Blackberry with gmail haven't problems. 

This situation is very damaging for me.

 

Thanks in advance !!

Highlighted
Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Emails reception problem

This may be problem particularly with yahoo (Note:  Not yet reported by anyone till yet), I would suggest you to check settings in Yahho mails, if any.