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Contributor
Posts: 19
Registered: ‎01-23-2009
My Device: Not Specified
Accepted Solution

Emergency Call

Does anyone know if you can remove the "emergency call" option from the unlock menu?  Twice now my phone has for some reason called 911 while in my holster.  Rather annoying.
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Emergency Call

No, that is required by federal law now, as I recall.
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Contributor
Posts: 19
Registered: ‎01-23-2009
My Device: Not Specified

Re: Emergency Call

Ok then, is there a way to not lock the phone, but not worry about key presses (i.e. standby).  I know with other BB's, you could press the mute button to put it in standby, but that doesn't work with my Storm.
Developer
Posts: 296
Registered: ‎01-16-2009
My Device: Not Specified

Re: Emergency Call

Something interesting a verizon person told me.
That all phone whether they are activated or not should still be able to dial 911 in US.
I told one once I was going to let my kid play with my old phone, he said just make sure that the battery is dead so she won't accidentally call 911.
So if you have an old phone and a grandma that doesn't have a cell, you could give her your old phone for 911 calls only.
You may want to test it first.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Emergency Call

Hi and welcome to the forums!


cortecds wrote:
Something interesting a verizon person told me.
That all phone whether they are activated or not should still be able to dial 911 in US.
I told one once I was going to let my kid play with my old phone, he said just make sure that the battery is dead so she won't accidentally call 911.
So if you have an old phone and a grandma that doesn't have a cell, you could give her your old phone for 911 calls only.
You may want to test it first.

Wow! I had switched from the Curve to the Storm, and deactivated the Curve from the carrier. (Verizon)

The Curve cannot call anyone or use data. I was shocked when I dialed 911 and it actually rang.

That is an excellent piece of information.

Thanks,

 

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New Member
Posts: 1
Registered: ‎07-28-2013
My Device: Bold 9700
My Carrier: Telus

Re: Emergency Call

Removing the 911 auto-call from the lock screen wouldn't violate any laws, but it would prevent needless calling.  I want to password protect my phone to PREVENT accidental calling, not make it more likely. 

Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Emergency Call


galenkehler wrote:

Removing the 911 auto-call from the lock screen wouldn't violate any laws, but it would prevent needless calling.  I want to password protect my phone to PREVENT accidental calling, not make it more likely. 


Hi and Welcome to the Community!

 

Actually, it all comes down to ones interpretation of the regulations, and those of course vary by jurisdiction (one country may have different rules than another). In the USA, the governing authority is the FCC, and they have these guidelines:

In speed reading it, I may have missed it, but I don't find anything explicit related to device lock and 911 calling. But, implicit in my interpretation is a requirement that a mobile device must always (when powered on, obviously) be able to dial 911. And my further interpretation is that means that if a device is locked, the lock must be able to be bypassed in order to dial 911.

 

Based on the implementation on BBs, I would infer therefore that BlackBerry has interpreted these regulations the same way that I have.

 

Good luck!



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