08-16-2012 09:14 AM
I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
08-16-2012 09:16 AM
You need to contact your BES Admin for full activation of the new 9930.
The BES Admin as well as your mobile provider will need to know the PIN and IMEI of the new device.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code