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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎08-16-2012
My Device: Bold 9930
My Carrier: Verizon - Unlocked

Enabling BBS on New Bold 9930

I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?


I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.


Any Ideas?

Posts: 94,747
Likes: 24,446
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Enabling BBS on New Bold 9930

You need to contact your BES Admin for full activation of the new 9930.

The BES Admin as well as your mobile provider will need to know the PIN and IMEI of the new device.

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