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New Member
Posts: 2
Registered: ‎04-18-2013
My Device: Blackberry Curve 8520
My Carrier: Rogers Wireless

Entering BlackBerry ID username after trying to login with BlackBerry ID email??

Just like the title says.. I go to login with my email and password then a pop up comes up and reads something like 'please use the ID username associated with this email'. I don't know what that is or where to type it in? Please help I haven't been able to log into the App World for a few years now. Thanks

Hall of Famer III
Posts: 57,612
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Entering BlackBerry ID username after trying to login with BlackBerry ID email??

Hi and Welcome to the Community!

Unfortunately, from what you've provided (including "something like"...), there are several possibilities. Can you perhaps provide the exact information? The exact steps you take (please start from the homescreen) along with the exact results of each step. Also, the exact content of that pop up message...

Thanks!

Occam's Razor nearly always applies when troubleshooting technology issues!

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New Member
Posts: 2
Registered: ‎04-18-2013
My Device: Blackberry Curve 8520
My Carrier: Rogers Wireless

Re: Entering BlackBerry ID username after trying to login with BlackBerry ID email??

well i just deleted the blackberry app world so im going to re-install it and take it from there. ill let you know whats going on when i get it started up again. thank you!