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New Member
Posts: 1
Registered: ‎01-18-2013
My Device: Tour 9630
My Carrier: Verizon Wireless

Enterprise Activation Trashed?

I have a Hosted Exchange Server account through a third party provider.  It has worked great until two days ago, when I downloaded and installed a new set of Verizon Wireless apps. All of a sudden, no emails arrive via this account and my tasks/calendar no longer sync.  I tried all of the troubleshooting, but I'm stymied because there is no longer a place to select "Enterprise Activation" for an email account.


Is this a coincidence, or is Verizon blocking Hosted Exchange (other than its own, of course)?

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Enterprise Activation Trashed?

Hello Labanimal and welcome to the BlackBerry Support Community Forums.


Sorry to hear you're experiencing an issue with your email account.


What applications did you recently download?


Are you able to send email from this account or can you neither receive and send from it?


Was this email initially integrated using BlackBerry Enterprise Server or were you using Outlook Web Access using BlackBerry Internet Service?


If you could send me a private message with the email account and your device PIN, I can do an investigation for you.





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