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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎11-23-2008
My Device: Not Specified

Enterprise Error on WiFi Diagnostics Report

I have a BES attached Blackberry with WiFi enabled and in my WiFi Diagnostics report, I am reporting the following error:
Address Used: //blkbry02.corp.ruan.com:4101
IP Used:
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A
Last Contact At:

BlackBerry Infrastructure
Address Used: //rcp.na.blackberry.com:443
IP Used:;50456
Connecting: Successful
Authenticating router: Successful
Authenticating server: Successful
Last Contact At: Nov 24, 2008 13:58

Whether I connect to (some) Starbucks WiFI (which can't reach 'blkbry02') or the corporate wireless (which can reach 'blkbry02'), I get the same return...an error.  Why can't am I receiving this error on the "Enterprise" section?  What functional impacts does this have?  I am experiencing no seemingly negative 'side effects'.  My emails sync, calendar, contacts, everything.  What is this section responsible for and what should I know about steps towards resolving?

Thanks in advance.