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New Member
Posts: 2
Registered: ‎05-13-2013
My Device: 9320 curve
My Carrier: Airtel

Enterprise Service Activation

I have been trying to configure my email ID using Blackberry enterprise activation app. I had received an email, which i have lost and now everytime i try, i always get an error for retrying.

I am not sure what can be done in tjhis regards

I am using BB Curve 9320. Someone please help!!!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Enterprise Service Activation

Hello vineet_bhargava

 

Welcome to BlackBerry Support Forums

 

 

You are connected to a corporate enterprise BES account or its just a personal device ? If it's a company phone then contact your BES admin. they can help your out .

 

let us know.

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New Member
Posts: 2
Registered: ‎05-13-2013
My Device: 9320 curve
My Carrier: Airtel

Re: Enterprise Service Activation

Appreciate your response. Pl find below details you asked:
it is a personnel device, although I confirmed from my carrier if BES is activated on my data plan.
I have got password for activation of my emails on my bb.
Pl help

Thanks
Vineet
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Enterprise Service Activation

Hello vineet

 

 

If its a personal device and want to setup your personal emails on your device then you should ask your carrier to activate BIS ( BlackBerry Internet Service ) , but if you want an enterprise account then you need to Call your carrier Airtel to activate it on your account .

 

 If you lost you password for activation then call back your carrier , because it your carrier who can help you in this regard .

 

Thanks. 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.