02-11-2013 07:44 AM
i had a 9900 activated with enterprise, i set up folder redirection and all was working.
phone then got red lights and i was handed a replacement.
on the replacement i did enterprise activation, i get emails from all the folders i ticked for redirection in my previous phone, but when i go to view individual folders none of them are shown.
when i go to select the folder redirection option, nothing happens, it stays on the email prefrences screen.
any suggestions ?
03-04-2013 06:57 PM
Welcome to the BlackBerry Support Community.
Thank you for your question regarding Folder Redirection.
The following article may assist you regarding this issue:
If the steps in resolution 2 fails to resolve the issue for you, please contact your BlackBerry Enterprise Server Adminstrator regarding this issue referencing the steps under resolution 1.
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