09-03-2012 09:23 AM
I've been using the Bold 9780(Non camera) for a few months now. and it seems to have a problem with the calendar icon.
Sometimes it will just disappear and leave a blank space. when highlighted at this blank space, the “Calendar” word still appears in the description.
Did a battery pull, and it returns to normal. However, a few days later it will happen again and I have to do a battery pull. Currently running OS 6.0 Bundle 1879.
Any advise for this?
09-06-2012 01:19 PM
Welcome to the Support Community!
To resolve the issue with the calendar icon on your BlackBerry® Bold™ 9780 smartphone, please try to back up and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
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