Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎09-03-2012
My Device: BlackBerry Bold 9780 (Non Cam)
My Carrier: SingTel

Erratic Calendar Icon behavior. Please Help

Hi There,

 

I've been using the Bold 9780(Non camera) for a few months now. and it seems to have a problem with the calendar icon.

 

Sometimes it will just disappear and leave a blank space. when highlighted at this blank space, the “Calendar” word still appears in the description.

 

Did a battery pull, and it returns to normal. However, a few days later it will happen again and I have to do a battery pull. Currently running OS 6.0 Bundle 1879.

 

Any advise for this?

 

Thanks

Highlighted
Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Erratic Calendar Icon behavior. Please Help

Hi derek85,

 

Welcome to the Support Community!

To resolve the issue with the calendar icon on your BlackBerry® Bold™ 9780 smartphone, please try to back up and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.

For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U

Please make sure the issue has been resolved before restoring any data from your backup file.

Hope this helps.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!