01-28-2013 05:43 AM
I have had problems with the charging point on my phone continually and I was informed it cannot be repaired without changing the entire motherboard. It is out of warranty and my insurance has expired. Consequently, i cant charge my battery or transfer info between phone n desktop/laptop via usb. I charge using universal battery chargers and transfer info via media card and bluetooth. YEsterday I switched batteries (had to get spare battery for when charging the other phone) and it showed "Error102 Reload software. For Further info visit www.blackberry.com/102"
I have visited the site but only gave a download for pc. Plug in my phone via usb but cannot read the phone.
Is there a software download that can operate via media card?
What other solutions are there to this problem.
Solved! Go to Solution.
01-28-2013 05:56 AM
Welcome to BlackBerry Support Forums
Do you have a Backup of your device ? To recover your device from this error please refer to this knowledge Base :
KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Additional Information :
KB10068 : " JVM 102 " error is generated on the BlackBerry Smartphone