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02-12-2012 08:40 PM
Trying to buy Buzzme Premium on my Curve 9300, everytime I do, get the same error: 11400 Contact Credit card company or something, updated App world, tried buying through my computer, ect. Nothing is working, this is so annoying, such a simple task, and yet its denying me. ARGHHHHHH.
Searched these forums with no definitive answers, all of those people have been reffered to more topics which have no answers. DOES ANYONE HAVE AN ANSWER!?!?!?!
02-15-2012 01:52 PM
Hello Naf and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues with BlackBerry App World™.
Did you check your credit card details to ensure the card number and expiration date were entered correctly?
Do you have a PayPal® account? If so, are you able to change the payment method to PayPal to try and complete the purchase?
Consult KB26621 How to change the payment method in BlackBerry App World for either the BlackBerry PlayBook or BlackBerry smartphone to change your payment method.
Hope this answers your question.
01-10-2013 11:24 AM - last edited on 01-10-2013 12:30 PM by Chronos
Hello mr. hmthepirate, the great BlackBerry "Technical Advisor" :/
What kind of response is this? You have the option to pay with credit cards, why do we have to create a PayPal account? If PayPal is the only way, why do you even have the option with credit cards? and "Pay with PayPal" is NOT a solution to "Error Id: 11400". This is NOT called a solution. This is called avoiding the problem. Either remove the option with credit card or fix it or at least stop giving these answers. I have combed the BlackBerry forums and support site and didn't get a serious answer or fix for error 11400 yet.
An Angry Customer considering switching to something else than BlackBerry
01-10-2013 11:50 AM