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New Member
Posts: 1
Registered: ‎11-03-2012
My Device: Playbook
My Carrier: none

Re: Error 13000 when purchasing apps! Grr!!

Has the 13000 error been resolved yet?  I have spent 5 hours trying to spend $0.99! I've tried everything I can find. I think I will return the unit to the store on Monday. It is easy to see why RIM is in trouble (just got to be a customer!).

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Posts: 57,547
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error 13000 when purchasing apps! Grr!!


BmcDoh wrote:

Has the 13000 error been resolved yet?  I have spent 5 hours trying to spend $0.99! I've tried everything I can find. I think I will return the unit to the store on Monday. It is easy to see why RIM is in trouble (just got to be a customer!).


Hi and Welcome to the Community -- and apologies for the delay!

Subsequent to the timeframe of this thread, there is a new KB regarding that error:

  • KB27348 "Error ID 13000" is encountered when attempting to purchase an application from BlackBerry App World

Hopefully it contains something useful! 

Good luck and let us know!



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