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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-22-2012
My Device: 9800 torch

Error 1721

[ Edited ]

Help, I received this message when I downloaded the Desktop Software for PC whenI had the Tools little CD in my drive.


Any how when I was done "and I thought there were problems as I had two UnZipp Icons opened and two BBmessanger Icon open also, at the same time ,  You know On the bottome of the screen when something is opened and operating?"


Well I tried closing one each of the UNZipper and BB Messenger Icons on the bottom of the screen before it was cpompleted  when the program was Finished, I recieved the Notice stating the Error code stated above and also This - Action: RIM_UNinstallMediaApplicationLocation:...\Installer


I am to Either contact where I downloaded the program or Adminstration I think it said "Not sure3


Question - Should I just uninstall the Desktop Software and then re-install it?


Your patience and advice will be greatly appreciated.


Thank you






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