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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎03-02-2013
My Device: Curve 9360
My Carrier: MTN Nigeria

Error 205 Reload Software

Hi everyone, I have a Blackberry Curve 9360 phone. It fell from my hand 2 days ago, it restarted immediately but after booting showed a white screen "Error 205 Reload Software". Since then I have tried everything but its still not working. I have used the 'AppLoader', but it freezes at some point. Its not even connecting to the desktop device software. I have never backed up my data and I don't want to lose any file . Pls, i need your help urgently. Thanks

Hall of Famer III
Posts: 58,825
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Error 205 Reload Software

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB17024"Application Error 205" appears on the BlackBerry smartphone

While it is for a prior model BB, hopefully it still contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

beccaodil wrote:

I have never backed up my data and I don't want to lose any file .

You took a big risk there...backups are, as with all computing devices, not a reactive nor an optional activity. With this error, it is highly likely that the data on your BB is already gone. If the above KB does not provide you with a recovery, then you may want to try these also:

  • KB27956 How to recover a BlackBerry smartphone from any state

Of course, if the problem is hardware, then there is nothing to be done here...

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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