05-28-2011 10:59 AM
everytime i attempt to login with blackberry app world, the message 'Unable to validate the email address and password combination. (Error Id 30601)'. i can login with no problem on the site through a computer but not on my phone. did i miss something when i registered or in the setup? please please help.
05-31-2011 11:08 PM
Hi and Welcome to the Forums!
Here is a KB that discusses that error:
Hopefully it contains something useful!
Good luck and let us know!
07-07-2011 09:12 AM
Just spent 3 hours sorting this one out. You need a Blackberry ID (BBID).
Go to Blackberry.com - Click Apps & Software - 2nd left col select App World -Next screen in the middle in blue click "Learn about BBID "
Then register for BBID.
Having done all that my Blackberry then logged in and updated ok.