12-31-2012 06:55 PM
Are the photos on the SD card? If so remove it.
Here is more info on the 507 error:
force the detection of the BlackBerry smartphone using Application Loader
12-31-2012 08:09 PM
01-06-2013 06:37 PM
Thanks guys. I found a way to reinstall the software and my photos were fortunately still there!!!!! Great news and I backed up straight away. Many thanks!