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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎02-02-2013
My Device: 9300 Curve
My Carrier: Telus

Error 507 on my Blackberry 9300 Curve

Error 507 on my Blackberry 9300 Curve


I continue to get a "white screen" indicating that I have an "Error 507". 


What can I do to restore my phone and get it working again?


Please advise.


Thank you.



Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Error 507 on my Blackberry 9300 Curve

Hi G_F_B


Welcome to BlackBerry Support Forums



Error 507 means no OS  , you have to reload your OS to resolve this issue , refer to this Knowledge Base for further help :


KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows


Additional Information :  

KB02792 :BlackBerry smartphone displays Error message “507” when upgrading BlackBerry Device Software




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